Bon Secours Mychart Login: Patient Portal Sign Up, App, Help Desk

Bon Secours My Chart Login, Sign Up, and Patient Portal account activation-related information is available in this post. How to get assistance through the customer service Help Desk?

How to download the mobile app and access patient health records? How to recover your account? What are the important services and benefits patients will get? Check all the latest updates.

What is Bon Secours My Chart?

Bon Secours My Chart is an online Patient portal developed to provide all important patient-related healthcare services and patient data online. The patient can access their account by visiting the official website.

Bon Secours Mychart login page

This portal is a customized form of the MyChart portal developed by EPIC. Patients can easily login through the official website or the mobile app. Both options are available for patients. This portal is a secure gateway to patient medical records and also offers different helpful tools that help patients recover faster and complete their treatment on time.

After login, patients can access all available services such as

  • Bill payment
  • Appointment booking with the provider
  • Send a secure message to the provider
  • Get prescription refill
  • Access lab test results, etc.

Also read,

Bon Secours My Chart Login

If patients want to access the important services available to them through the Bon Secours Patient Portal then patients must log in to their accounts. First, patients must access the login web page.

Patients can visit the Mychart login page at Mychart Mybonsecours to access the official website.

Greenville Patients can visit the Mychart Bonsecours link. It will redirect patients to the new Mychart portal login page. After visiting the portal, enter your user ID and password and click the Sign In button to access your account.

Bon Secours Mychart login page for Greenville Patients

Patients in Greenville, SC, and Hampton Roads, VA will access their account information and health-related services through their accounts.

Mychart Login through the Bon Secours mobile app:

Download the official mobile app through the steps given below. After downloading the app, patients can log in to their accounts with the same username and password.

  • Patients can visit the Mychart login page.
  • Mobile app links are available at the footer side.
  • Click the app link to open the app in the respective store app.
  • After that, download the app on your smartphone.

To save you time, we are sharing the direct links to the Android and iOS apps. Patients can download the mobile app with just a single click.

Steps to log into the mobile app:

  1. Once the downloading is finished, open the mobile app on your smartphone.
  2. You will find a login form on the app screen.
  3. Enter your Mychart username and password.
  4. Tap the Sign In button to access your patient portal.

Search the Login URL on the official website

Visit the Mychart website and search for the Bon Secours. You will get the login and sign-up link after the search. Click the login link to open the Mychart login page. Enter your user ID and Password to log in.

We recommend using the mobile app to access your Mychart account. If patients still want to access their account through the online portal and don’t know the exact URL then patients can search for the login URL through this process.

Bon Secours Mychart account recovery

It is a common problem to forget the username and password. If you are not able to access your account and getting the wrong password or username error then use the below-given recovery process to regain access to your account.

MyChart login recovery:

  1. Visit the Bon Secours Mychart login page.
  2. Click the Forgot Username link.
  3. A login recovery page will be available on the computer screen.
  4. Alternatively, visit the recovery page directly.
  5. Recover Your MyChart Username by entering your personal information in the username recovery form.
  6. Your username will be sent to your registered email ID.

Mychart Password reset:

  1. Visit the Mychart Bon Secours login page.
  2. Click the Forgot Password link.
  3. A password reset page will appear on the computer screen.
  4. Patients can also access the password reset page directly.
  5. Verify your personal information with the help of your username, SSN, and date of birth.
  6. After the successful verification, you will receive a password reset link through an email on the registered email address.
  7. Click the link and create a new password.

Bon Secours MyChart Sign-Up process

1-Sign Up through an activation code:

Visit the Bon Secours MyChart Activation page to register a new account if you have an activation code. An activation code will be sent to all patients after their first visit to Bon Secours Hospital.

Enter your activation code and other information such as your Social Security Number and date of birth to instantly activate your account and create a new user ID and password.

2-Request a Bon Secours My Chart Activation Code:

If you don’t have an activation code then you can use the online account sign-up link to create a new account. Some information will be required to grant you a MyChart account. You will have to enter your demographic information in the online signup form.

After that, your information will be verified through a third-party verification system. Once verified, you will receive an email or a letter with your activation code and instructions on how to activate your MyChart account.

Phone registration: You may also register Register by calling the Bon Secours MyChart help desk at 866-385-7060.

Benefits of Bon Secours MyChart

Patients can access the below-mentioned information through the Mychart portal.

Bon Secours MyChart – Patient Resources

Access my chart related to all information and frequently asked questions by visiting the Bon Secours patient resources web page. You will get all the information that you need on the above link.

MyChart Video Visits | Bon Secours

Learn more about video visits by visiting the Bon Secours Patient Video Visits web page. Video visits allow patients to receive an online diagnosis through a video chat with their provider.

It is different from the traditional in-office visit and a useful service in case patients don’t want to visit the hospital. The patient can easily book their video visit appointment and get the medical treatment directly at their home.

There is no need to visit the provider’s office. Please ensure that you have a properly working device with a good quality camera phone for video calling. Please check your mic and camera before the video visit starts.

MyChart E-visits | Bon Secours

To use the E-Visit Evisit service, patients can visit the Bon Secours Patient e-visits web page. Patients will get treatment for non-emergency conditions from their providers. If there is a serious issue or emergency condition, please dial 911 or visit the clinic physically. EVisit is not recommended in case of a serious issue.

Patients can visit the above URL and submit a request for the e-visit by answering a few questions. A Bon Secours primary provider will review the e-Visit request and you will get the required suggestion based on your medical condition and a treatment plan directly through your Mychart account.

How to Request Bon Secours Medical Records

Patients can request their medical records by visiting the Bon Secours Patient Medical Records Request web page. There are different ways to access medical records.

1-Online request – Request medical records via a secure website hosted by our release of information partner, Ciox. Please visit the link to request online.

2-Request through Mychart – Login to Bon Secours My Chart account and request your medical record.

3-Send a Mail or Fax – Patients can also send a Mail or Fax to request their medical records at the below address. Download the Release of Information form and send it through Mail or FAX.

Memorial Regional Medical Center
5801 Bremo Road
Richmond, VA 23226
Fax: 804-764-6324

Richmond Community Hospital
5801 Bremo Road
Richmond, VA 23226
Fax: 804-764-6324

Other addresses are mentioned on this page.

How can I pay Bon Secours’ medical bill?

Visit the Bon Secours Patient Bill Payment Resources web page to get all information and resources related to bill payment. You will get several options to make a payment. You can pay your bill through the Bon Secours Mychart app or the Bon Secours Mychart online portal. You can also make a payment through a phone by calling the numbers below.

  • For Hospital Billing Customer Service, please call 877-342-1500
  • For Virginia Physician Billing Customer Service, please call 888-835-9905
  • For South Carolina Physician Billing Customer Service, please call 864-603-6080

Bon Secours accepts VISA, MasterCard, American Express, Discover, and electronic check payments by phone. You may also make an online payment at Bon Secours Simple ePay.

Payment through Mychart Guest pay:

Patients can also use the Guest payment service available on the Mychart website to make an online payment for their medical treatment. Patients can access the guest payment page through the below links.

Bon Secours Price Estimation Tool

Get an estimate of your Bon Secours medical treatment through the Bon Secours Patient Bill Estimation link. It will give you an idea of how much you will have to pay for your treatment charges.

The estimates you’ll see can include:

  • Common hospital services
  • Materials and supplies
  • Necessary support services
  • Some physician services

Bon Secours Financial Assistance Program

Bon Secours Financial Assistance Program is here to help those patients who are not able to afford the total treatment costs. Please visit the Bonsecours Financial Assistance web page and access several financial assistance options available for patients.

It is especially beneficial for those who do not qualify for government-sponsored health insurance or any other health insurance plan.

For more details about the financial assistance program, how to check eligibility, how to fill out an application form, and what information is required in the application process, please call customer service Toll Free number 877-342-1500.

Insurance Information

Bon Secours accepts a variety of health insurance types from many local and national health insurance carriers to best serve our communities. This includes commercial, Medicare, and Medicaid.

For more information, please visit the Bonsecours Patient Insurance Information web page and to check out the accepted insurance plan, please click the below links.

Patient Helpline

If you have any questions related to MyChart login, sign-up, account recovery, etc, please contact MyChart Support at 1-866-385-7060.


Name of the portalBon Secours MyChart
Original productMyChart
Developed byEpic Systems Corporation
PurposeTo provide all patient resources through an online portal
BeneficiaryAll patients of Bon Secours Health System, Inc.


Bon Secours Mychart patient portal is an essential tool that every patient must have if they want to speed up their treatment. By accessing Mychart services and helpful resources, patients are always updated with the information related to their healthcare treatment.

Patients can access important services after logging into their account such as medical records, lab test results, online appointment booking, prescription renewals, sending secure messages to providers, etc.

Patients can now focus more on their health instead of spending time visiting the Bon Secours healthcare facilities. The Mobile app further helps to quickly access important notifications and providers’ messages through online accounts.

Overall, By using the Mychart, patients can recover faster and save valuable time.

Finally, thanks for reading this article. We appreciate your visits to our website. If there is any question or query, please ask in the comment section below.

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