NC SECU Login: Member Access Account: Online, Mobile Banking

NC State Employee Credit Union login, new member access enrollment, and online, and mobile banking registration-related information are available in this article.

Check all information related to the State Employee Credit Union on this page. How to enroll yourself for a member access login. How to log in on the full website and a mobile web page.

NC SECU login to member access account

If you have your user id and password then you can easily log in and check your account information online. Please have a look at the login process given below.

Step 1: Open the official website.

Step 2: A login form is available on the homepage or you may click the Sign In link located at the top right corner. A new login window will appear on the screen.

Step 3: Enter your user id and password in the login form and click the Sign In button.

NC SECU Login through a mobile website

Now all members can use the mobile website to log in and manage their accounts online. Mobile access is available through the State Employee Credit Union mobile website.

The mobile website is a lite version of the full website. Log in to the mobile access page through the below steps.

  1. Open the Credit Union Mobile access login page at
  2. Enter your user id and password.
  3. Click the Login button.

NC SECU login through a Mobile app

Mobile apps are also available for both Android and iOS platforms. Customers can download the mobile apps and login into their accounts. Mobile apps offer a secure login and all-important services related to the member’s accounts.

How to download the mobile app?

Users can download the mobile app with the help of the below-given steps.

  1. Open the official website
  2. Move down the page, You will see the SECU Mobile app section. Now click the Download the Mobile App link.
  3. You will be redirected to the mobile app page where you will find Android and IOS mobile app links.
  4. Click on any link according to your device. You will be redirected to the mobile app listing page on the Google play store or Apple APP store page.
  5. Click the Install button and download the mobile app on your smartphone.

Direct download links:

Customers can also download the mobile app through the below given direct links.

PlatformDownload linksVersion
AndroidNCSECU Android app download5.5.0
iOSNCSECU iOS App Download5.5.2

Login to mobile app:

  1. After downloading, open the app on your smartphone.
  2. Tap the start setup button.
  3. Enable fingerprint login or passcode login feature.
  4. Enter your user ID and password to access your account.

NC SECU Member Access Enrollment process

Member access service is available for the State employee credit union members where they can access their account online and manage all available services.

If are new to member access then you will have to enroll yourself first. The enrollment process can be completed online with the help of the below-mentioned steps.

Information required to enroll:

You must have the below-mentioned information to enroll yourself.

  • 16-digit ATM/Debit card number
  • 3-digit voice response number

NCSECU Online Enrollment Process:

Total Time: 10 minutes

  1. Open the official website

    First of all, You will have to open the official website. The official website can be accessed through the link.

  2. Open Member Access Enrollment form

    state employee credit union login page

    On the homepage of the official website, You will see a member access login page on the right side (as shown above).
    Now click the “Enroll in Member Access” link located below the login form. You will see a new SECU enrollment page (as shown below)

  3. Fill out the Member Access Enrollment form

    In this enrollment form, Enter your 16-digit ATM/Debit Card Number and your 3-digit Voice Response Number. After that, click the Continue button.

  4. Accept the Agreement Terms

    On the next page, accept the E-Sign Agreement, Online Services Agreement terms, and conditions by selecting the check box. After that, select the “Accept and Continue” button.

  5. Create a new User Id and Password

    On the next page, you will have to create a new user Id and password. Please ensure that the user id must be unique. Make a new password by typing a strong password two times.

    This new User ID and Password will be used for all future sign-on. After that click the Continue button.

  6. Make security questions

    On the next page, you will have to choose any 6 questions out of 22 and write any answers which you can remember easily. In case you forget your password, The answers to these security questions will help you to recover your password.

    Please remember the security questions and their exact answers or write them somewhere securely.

  7. Click the Submit button to finish your Enrollment.

    Finally, click the Submit button. Your enrollment process has been completed and you can log in by using your created login credentials.

Note: If you do not remember your User ID and password, please contact your local branch or 24/7 Member Services at (888) 732-8562.

How to reset the NC SECU login password?

If you forgot your login password then you can reset it with the help of the below steps.

  1. Open the official website and click the Sign In link located at the top right corner.
  2. Click the Forgot Password link located below the login form.
  3. On the next page, enter your user id and the last five digits of your Social Security number.
  4. Click the Continue button.
  5. On the next page, select the security question and write the answer which you have created while enrollment.
  6. Write the answer to another question.
  7. Create a new password.

What if you forgot your User Id?

If somehow you forgot your User ID then you will have to contact the 24/7 helpline number (888) 732-8562. You will get further information about how to retrieve the user id through member services.

Online SECU Services

After logging in all members can access the all-important online services available to them through their online account. Some of the services are mentioned below. Please have a look.

i-View/Download Monthly account e-statement:

All registered members can enroll in the statement features. All users can view their monthly statements online after the login. Users can also download the monthly statement PDF file for future purposes.

Users can sign up for the statement feature through this link. After the signup users can also set the statement cycle time. Users can download the last 18-month statement online.

ii-Access Year-End Tax Documents:

Users can access all year-end tax documents online through the member access login. Many types of tax documents are available for all members on or before 31st January.

Users can access the below types of tax forms online. Users can download the last five years’ year-end documents online.

  • IRS Form 1098 Mortgage Interest Statement
  • IRS Form 1099-A Acquisition or Abandonment of Secured Property
  • IRS 1099-C Cancellation of Debt
  • IRS 1099-INT Interest Income
  • IRS 1099-Q Payments from Qualified Education Programs
  • IRS 5498-ESA Coverdell ESA Contribution Information
  • IRS 1099-R Distributions from Retirement Accounts
  • IRS 5498 IRA Contribution Information
  • IRS 1099–SA Distributions from Medical Savings Accounts (MSAs)
  • IRS 5498-SA HSA, Archer MSA, or Medicare Advantage MSA Information
  • SECU Credit Card Annual Activity Summary

iii-Pay Bills online:

Now all member access users can pay their bills online through a one-stop solution. Bill Pay facility is available for Checking, CashPoints® Global (CPG), and Health Savings (HSA) accounts.

There is no transaction fee for online Bill payments and users can also set up their recurring bill payments. There are some restrictions to using the Pay Bills service and you can pay the money within the US continental.

Also, keep in mind that the minimum payment must be $1.00 and the maximum payment you can make is $25,000.00.

iv-Move money:

Users can transfer the fund to different credit union accounts. Other facilities are also available such as real-time loan advances, credit card cash advances, recurring wire transfers, Establishing or modifying one-time and recurring funds transfers

v-Apply for a new Loan and Credit Card:

The Credit Union offers Car, Auto loans, Personal loans, Home loans, and Visa Credit cards. All members can apply for the Loan and Credit Cards online. It’s a great facility and everything can be done through the online channel.

The loan will be given at an affordable rate of interest and there is no annual fee for the VISA Credit Card offered by the Credit Union.

Deposit check through mobile app:

Please have a look at the below video for the instructions on how to deposit a check through the mobile app.

NC Secu Customer service

In case of any urgent help, you may contact the 24/7 customer service at (888) 732-8562.

You may also contact the local branch. The local branch and ATM can be fine through the below steps.

  1. Open Credit Union Branch and ATM locator page
  2. Enter any location name in the Search box and click the Search button.
  3. You will see a list of the nearest Branch and ATM including the Address and contact number of the Branch.
  4. You can contact the branch through the given contact number or directly visit the branch at the given address.
  5. You can also identify the exact location through the Google Maps available on the right side.

Important links:

Contact the local
24/7 Member services
NCSECU mobile access
Mobile app download
Branch and ATM

What is State Employee Credit Union?

State Employee Credit Union is similar to other financial institutions where members can deposit money and apply for a loan.

If you want to join, you will have to purchase the Credit Union shares where one share value is $5 and you will have to open a share account with a minimum balance of $25.

So you will have 5 shares after opening a share account. Unlike other financial institutions, Credit Union is owned and operated by all members.

Member accounts are insured by the National Credit Union Share Insurance Fund (NCUSIF). And all members can apply for a loan by visiting any local branch or by calling the 24/7 customer service number.


Should I Sign-out from the portal after completing the work?

It is a good idea to Sign-out after completing your work due to security reasons. It must be done especially if you are accessing your account from any public computer, cyber cafe, or library.
You may Sign-out by clicking the Sign Off link located at the top right corner of any page.

What is the fee I have to pay for accessing Member Access?

Member Access is a free service and there is no need to pay any kind of fee.

How to add a recurring payment?

After enrolling in BillPay you can add a recurring payment for those bills which does not change frequently.

1-Select payee from the drop-down list.
2-Select frequency and account
3-Select the First send Date
4-Choose the number of payments you want to schedule for recurring payments or make unlimited. You can cancel the recurring payment at any time.
5-Enter the amount you will pay and enter the final amount and select both boxes for if the final payment will be different.
6-Click the continue button to finish the process.

How to check old payment details?

All payment information is stored online and can be accessed anytime through the Payment History section.

How can I transfer funds from my account?

You can quickly transfer funds to other Credit Union accounts such as Loan and Credit Card accounts.

1-From the fund transfer screen, select your account.
2-After that select the account where you want to send the funds.
3-Enter the fund amount you want to transfer and click the Continue button.
4-Select the Payment type for any specific transfer and verify all information.
5-Finally, click the Submit button to transfer the funds.

After the transfer completes you will see an acknowledgment slip including the transfer confirmation number. You can take a printout of this payment slip if you need it.

How to set a recurring transfer?

The recurring transfer is very beneficial if you have to transfer any fixed amount after any specific time interval.

1-You will have to select the Add Recurring Transfer and enter your Social Security number on the next screen.
2-After that select your account and the account where you want to transfer money.
3-Enter the amount for recurring transfers and select the transfer date.
4-Select the recurring transfer frequency and add any other information.
5-Verify all details and click the Submit button.

Can I update my User Id, Password, and Security Question?

Yes, you can update your User Id, Password, and Security Questions. It’s a good idea to change your User Id and Password at regular intervals of time for security reasons and prevent any account misuse or fraud activity.

Account Password, User Id, and security questions can be changed through the Services tab located at the top side after login on to the Credit Union official portal.

What is Credit Card, Debit Card, Loan, and account fee?

Some of the services are free through the Credit Union and There is a fee associated with some important services. You can check the different types of fees through this link.

You will get the information related to the fees applicable for Account Maintenance, Check Item / Processing, NSF (Non-Sufficient Funds), Overdraft Transfer Service, Stop Payment, Debit Card & ATM Fees, Credit Card and Gift Card fees, Loan Fees, Miscellaneous Service Fees such as Safe Deposit Box, Wire Transfer, etc.

What are the benefits of the mobile app?

A mobile app offers all services and additional security features to protect your account. Currently, customers can access the below-mentioned features and services through NC Secu mobile app.

Manage Accounts: Log in and manage your account, check your balance, transaction details, and history.
BillPay: Manage your payments online, schedule your payment, add billers, or modify existing payments.
-Money Transfer: Customers can use the money transfer facility to transfer funds to another SECU account and make loan and credit card payments.
Mobile Check Deposit: Quickly deposit your check to your account through the mobile app. There is no need to visit any branch.
Secure Messaging: Use the secure message facility to communicate.

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