Stormont Vail Health Ask Patients to Update Mychart Information

Stormont Vail Health has started a health equity initiative “We Ask Because We Care” to advise their patients to update their Mychart accounts.

The main idea is to make patients aware of the importance of the up-to-date Stormont Vail Health Mychart information and how it helps them receive proper care.

Stormont Vail Health also shared about this initiative in a tweet from their X handle @StormontVail. Stormont Vail Health said, “Is your MyChart information up-to-date? The more complete your profile is, the more you help us understand our patients and the communities we serve.”^[1]

A link to their website is also shared in the tweet where they have shared a few questions and answers about the ‘We Ask Because We Care’ initiative. Stormont Vail Health shared in the first FAQ, “We Ask Because We Care is a health equity initiative that will allow us to learn more about our patients and their backgrounds. Through this initiative, Stormont Vail Health patient services team members and health providers will ask patients questions about their demographics, like race and ethnicity.”²

Please visit here to read more about the ‘We Ask Because We Care’ initiative.

How to update Stormont Vail Health Mychart?

Now the question is how patients can update their information. It’s very simple

1-Visit the official website:

Open a web browser and visit https://www.stormontvail.org/mychart/.

2-Login to your Mychart account:

Click the “Go to Mychart” link to open the Stormont Vail Health Mychart login page. Enter your Mychat username and password and click the Sign In button to access your account.

3-Update your information:

After login, please follow the below steps to update your demographic information.

1. Select “Menu”
2. Click “Personal Information”
3. Go to “Details About Me” and tap “Edit”
4. Complete the form and press “Save Changes”³

Note: If patients want then they can also update their information during their next visit to the hospital. Someone from the Stormont Vail team will ask you these questions that you will have to answer and the information will be updated online in the electronic medical record system.

Note: Sharing this information is not mandatory and patients can refuse to share. This information is used just to provide better care to patients⁴.

How to sign up for a Mychart account?

Patients who do not have a Stormont Vail Health Mychart account can create a new account by using the invitation code they get during their first visit.

• Visit the Mychart registration page https://mychart.stormontvail.org/MyChart/accesscheck.asp.
• Enter the 15-digit Mychart activation code and other information.
• Press the Next button and create your Mychart profile.
• You can set up a new username and create a new password.

After setting up your new Mychart account, log in to your account and get access to all the features and services including electronic health record access, connect with providers, schedule your appointment online, get proxy access to a minor, get a prescription refill, get your lab test results, etc⁵.

Mychart Helpline

If there is an issue related to Mychart account or any issue while registering for a new account, please get help by calling the customer service number at 866-456-7319.

About Stormont Vail Health

Stormont Vail is an integrated health care system based in Topeka, Kansas, serving a multicounty region in northeast Kansas (Map of Topeka System). It comprises Stormont Vail Hospital, Cotton O’Neil and Cotton O’Neil Pediatrics with more than 250 employed physicians and a variety of ancillary services. Stormont Vail achieved Magnet recognition for excellence in nursing services in 2009⁶.

Footnotes:

1. @StormontVail, Is your MyChart information up-to-date? The more complete your profile is, X, Mar 31, 2024, Accessed on: April 1, 2024, Available: https://twitter.com/StormontVail/status/1774466765596106780 ↩︎
2. “We Ask Because We Care,” www.stormontvail.org, Stormont Vail Health, Accessed on: April 1, 2024, Available: https://www.stormontvail.org/we-are-stormont/diversity-inclusion/we-ask-because-we-care/#fl-accordion-q38946ig1tmy-label-0 ↩︎
3. “We Ask Because We Care,” www.stormontvail.org, Stormont Vail Health, Accessed on: April 1, 2024, Available: https://www.stormontvail.org/we-are-stormont/diversity-inclusion/we-ask-because-we-care/#fl-accordion-q38946ig1tmy-label-1 ↩︎
4. “We Ask Because We Care,” www.stormontvail.org, Stormont Vail Health, Accessed on: April 1, 2024, Available: https://www.stormontvail.org/we-are-stormont/diversity-inclusion/we-ask-because-we-care/#fl-accordion-q38946ig1tmy-label-7 ↩︎
5. “Welcome to MyChart,” www.stormontvail.org, Stormont Vail Health, Accessed on: April 1, 2024, Available: https://www.stormontvail.org/mychart/ ↩︎
6. “Working together to improve the health of our community,” www.stormontvail.org, Stormont Vail Health, Accessed on: April 1, 2024, Available: https://www.stormontvail.org/we-are-stormont/about-us/ ↩︎